The following testimonials were written by just some of my happy sellers and buyers. They have all been kind enough to give me permission to show you their correspondence. Their letters and words are very gratifying. It seems that my down-to-earth and honest approach has earned me many friends - I think that's fantastic!
...words couldn't express our appreciation and gratitude
Thank you so much for your awesome personality. I clicked with you from day one. RE-MAX is lucky to have such a happy go lucky person working for them. I can't believe how fast it took to get a house. We started our house hunting on the Saturday with you and found one the next day we liked and purchased it on Thursday. Wow, that was fast. We thank you for finding our dream house. Words couldn't express our appreciation and gratitude.
Carrie & Dan Gaudette
..you went far above all expectations!
It was a pleasure to work with you and you went far above all expectations!! We have told all our friends about your excellent advice and how much you did for us. We would highly recommend you to anyone. Thanks for your professional advice, good humor and patience!
Victoria and Matt Heron
"It's rather rare that a Realtor will give another colleague a testimonial for a job well done. Giving you such a testimonial however, is not an effort, but rather a pleasure. In our recent transaction together, I appreciated your professionalism and resolve to overcome common obstacles we face in our business. As the listing agent of this property, you were prepared with all the necessary documentation my clients required to purchase with confidence, and for that, I thank you. We have known each other for a number of years in Maple Ridge and I am delighted to say you are as likeable in business as you are personally. I am proud that we work in the same industry, that you are a professional who treats her clients, business, and her standard of service with such a profound level of integrity. I look forward to many more future dealings with you, Irena."
Mona Lamarche, Royal LePage Brookside
"We wanted to say thank you for all your hard work and going above and beyond for us. We really enjoyed working with you. Hope you enjoy our favorite wine."
John & Irene
...professional, creative and no non-sense advice...
Rob and I just wanted to take a moment to say thank you for your professional, creative and no non-sense advice. You did a wonderful job in helping us sell our first home. There was no doubt that we were going to be return clients. We had such a positive experience with you when we purchased our home that when it came time to sell - there wasn't a moments hesitation regarding who we would call.
Also thank you for your work in finding us an out of province realtor who fits our needs. We are impressed with the agents who represent the REMAX name.
Jackie and Rob Properzi
Irena was there every step of the way and never missed a beat.
My wife and I recently bought a new house. We spent over a year looking and talking to other agents at open houses. We found a lot of realtors willing to serve us, but we felt most of them really weren't listening. We wanted the right home for the right price and we were willing to wait, consequently, this scared a lot of realtors away.
One day while we were out looking we met Irena at an open house we talked for quite awhile, she understood exactly what we wanted. Irena took us out a few of times until we found the right house. We found a home below assessment value and we had to act fast as other offers were on the table. She helped us arrange bridge financing because we had a home to sell. She quickly had our home listed along with newspaper ads and open houses scheduled. Within weeks we had an offer on our home. The offer had a few complications, but on our behalf she sought legal advice and she added clauses in the contract to protect us.
The entire event was complicated from begining to end for everyone concerned. Irena was there every step of the way and never missed a beat. I would highly recommend her services, especially if you think there may be complications.
Stan & Selina Van Eyk
...we were impressed with your professionalism, knowledge, patience, great listening skills and humour.
We, Urszula, Gerry, Nickolas, Erika and Viktoria want to take this opportunity to thank you for your time and patience that helped us finally decide to move and build our “Dream Home”.
It was about two years ago that Gerry and I started talking about moving but we didn’t know where we were moving to or what exactly we were looking for in a house. After what seemed an endless number of visits to open houses, new subdivisions, discussions about different houses we saw, and meetings with a number of real estate agents it was you who took the time to listen to us and help us decide where, how, when and what kind of place we were looking for.
From the first time we met you, not surprisingly enough it was an open house, we were impressed with your professionalism, knowledge, patience, great listening skills and humour. You took the time to listen and that was exactly what we needed at the time. You worked around our busy schedule to meet with us and many times you were entertained by our troops at the dinner table; how can we forget the ketchup stains on the Spec Sheets. You were there when we looked through what seemed like hundreds of house plans and you were there to listen to our frustrations when things were getting stressful.
Thank you once more for you have made what could have been a stressful experience into a positive one
Irena s close collaboration and attention to detail proved to me that Irena had my best interest in mind at all times.
Home buying is perhaps one of the most exciting and memorable events for any family and one that we will remember fondly for years to come thanks to Irena Shantz.
Building a home is rarely an easy affair, but to our delight, after countless hours of debate and compromise, Irena was able to realize our thoughts and dreams by presenting us with the blueprints to or custom made dream home.
Since this is my first house, I was not certain about the procedures involved in purchasing and or building a house, but Irena’s close collaboration and attention to detail proved to me that Irena had my best interest in mind at all times.
Now, sitting in my much dreamt about den and reflecting upon this experience, I realize that Irena’s contribution, dedication, expertise and loyalty were invaluable and would recommend her services to anyone eager to realize their dream home.
Reza and Lindsay Saffari
...we saw advertising on our property everywhere we looked.
Tammy and I were in need of finding a realtor to sell our townhouse back in early March of this year. We had found a house that we wanted to buy therefore time was of the essence for a quick sale. Irena was recommended to us by our mortgage officer so we gave her a call. Within 24 hours she met us and had a selling profile for our property and how she was going to market the property. She was prompt and brutally honest. She had detailed profile sheets, including detailed area information, and within no time we saw advertising on our property everywhere we looked.
Tammy was real calm about the sale but I wanted to know what was going on all the time. Irena was patient and professional every time we needed her. She went out of her way to show the house at every opportunity and because of her great work we sold and are waiting to move into our new house.
If you want a realtor who is honest, dependable, understanding, and is a marvellous negotiator that cares about you and your property give her a call.
Bob and Tammy
...your patience and professionalism were welcome traits in an agent.
Hi Irena, this note is long overdue. I wanted to thank you for helping us find the perfect house for us. You helped two-newbies through the process and your patience and professionalism were welcome traits in an agent.
We had an idea of what we wanted but not exactly until viewing many homes and neighbourhoods. This approach allowed us to make the decision to build and it was the right one. I knew in my mind it was right and we have absolutely no regrets. Our house is fantastic and so is our neighbourhood. Your explanation of each step insured there were no surprises (especially when working with a builder) and there were none.
From some very lucky Clients
You listened to each and every question we had and somehow managed to find the answer to all of them.
Irene - We want to thank you for your wonderful knowledge and service. It was definitely a challenging thing finding a home that was just right for us and you managed to do it!! You listened to each and every question we had and somehow managed to find the answer to all of them. Thank you again for extraordinary service :-)
Lisa and Ryan Edmundson